1. All Parcels to be collected and delivered from Mash Mail Offices only (herein, after called the Company). The Company shall not be responsible for loss damage mis-delivery or detention due to natural disasters, fire, accident, breakage of a consignment or any part thereof no matter how such loss or damage, destruction, deviation, mis-delivery, delay or detention was caused by or through or due to the negligence of the Company, its servants or agents otherwise.
2. Without prejudice to the foregoing, The Company shall not be responsible for loss of any parcels or goods or any part thereof resulting from theft or stealing by servants, agents employees of the Company, third parties, or and a statement in writing by a manager or senior employee of the Company to the effect that in his opinion such loss has occurred through theft of the article by any of the above named shall be conclusive evidence of such theft. The company does not undertake to or agree to carry the consignment or any part thereof of goods delivered for carriage by any special or stipulated lorry or by any special or stipulated route.
3. In any event the amount payable for anyone claim of loss shall not exceed Shs. 5000/- or any sum equivalent to one hundred times the amount paid or payable to the Company in respect of carriage charges thereof whichever is less. All goods delivered to the Company, any or its agents or received by the Company for the purpose of being carried or otherwise will be held the subject to general lien and right of detention for money due to them whether for carriage on such goods or and other charges payable by the same consignors and if the general lien not being satisfied within 14 days of the written demand in that behalf being made of the consignors or other owner goods of the goods may be sold by the auction or otherwise and the proceeds of the sale applied to the satisfaction of such lien and expense.
4. The Company may in its unfettered discretion in respect of any consignment or any part thereof or any goods delivered for carriage make such contracts (s) as it shall deem fit or terms less erroneous to the consignor than the present contract with such contact the Company shall be deemed to be the duly authorized agent of the consignor.
5. The Company's acceptance of goods referred therein shall not be evidence of the correctness of the declared nature, weight and quality of the goods at the time they are received by the company.
6. No action against the Company in respect of any claims arising out of carriage of goods shall be made tangible unless written notice of such claims is given to the Company by registered post to the above address within 15 days of the arising of the claim and in any event not later than 90 days of the date the goods are received for carriage by the Company. Where goods are consigned to places beyond the limit of their own conveyance or delivery, the Company shall not be held responsible for loss, damage, detention or otherwise in respect for them beyond such limit and the goods will be forwarded to their destination by the usual conveyance unless ordered by other particular carrier. Any money which may be received for the consignment on conveyance beyond their own limit will be received only for the convenience of the consignor and for the purpose of being paid to the other carrier.
7. The Company shall not accept goods that in its opinion may not be of acceptance such other goods that may be forbidden by law. Such as oil, inflammable liquid or gas cylinders empty or full, dangerous furious and explosive chemicals, agricultural produce, game trophies or any other goods that may require a government permit. In the event that such goods are faked or concealed in the consignment, the consignee and the consignor will be held responsible will be held responsible for any loss damage or court action that may arise due to this. Rice, maize - meal, Corn, and other agricultural produce that require movement permits are not acceptable without an official written permit. The Company will not be held responsible for any legal action.
8. On non-collection of parcels within 14 days storage charges will be made as necessary and not collected parcels will be destroyed after 90 days. No claim will be accepted for food, vegetables and any other such goods that are perishable. Perishable goods will be destroyed if not collected within 48 hours. The Company takes no responsibility to inform the consignee of the arrival of the goods. Any such service undertaken will be voluntary. In the interest of Sender or consignee it is advisable to have valuable goods insured, as goods carried by the Company will be insured.
9. The Company may refuse to hand over a consignment if in doubt of the identity of the consignee. Consignee will be required to produce sufficiently acceptable identity and any acceptable authority if any.
10. The Company refuses to accept furniture and breakable parcels, if accepted these are on the understanding that the Company will not be held responsible. The company will not accept responsibility for breakages, such goods are accepted only at owner’s risk.
11.The Company does not undertake delivery of freight. If special reduced rates are charged for freight, the claim if accepted will be reduced proportionately.
12. Parcels are to be collected and delivered for conveyance during office hours only. In the event the consignee signing the waybill without any remarks as to the incorrectness of the consignment. It will be regarded as evidence of correctness of the consignment and any further complaint will not be accepted by the Company If any parcel is found damaged or pilfered at the time of collection by the consignee of the goods from the premise of the Company any subsequent claim not made at the time of collection will not be acceptable.
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